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Evidence Guide: TLIA3017 - Identify products and store to specifications

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIA3017 - Identify products and store to specifications

What evidence can you provide to prove your understanding of each of the following citeria?

Identify and categorise products

  1. Products are identified in terms of specified criteria in accordance with workplace procedures
  2. Products are categorised in terms of specified criteria in accordance with workplace requirements
Products are identified in terms of specified criteria in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Products are categorised in terms of specified criteria in accordance with workplace requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Match products to locations based on specified criteria

  1. Locations for products are determined based on specified criteria
  2. Labels, inventory systems and other information sources are used to assist in identifying products, and handling and storage requirements
Locations for products are determined based on specified criteria

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Labels, inventory systems and other information sources are used to assist in identifying products, and handling and storage requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist individuals to solve stock identification and location problems

  1. New stock items are identified and particular product information is brought to the attention of relevant personnel
  2. Stock queries are predicted and team members are assisted to locate and assimilate information relevant to these products
  3. Personnel are assisted with routine and non-routine stock enquiries and actions are taken to update product information for relevant personnel
  4. Personnel are encouraged to maintain and build product knowledge by accessing product information and applying problem solving and information analysis skills
New stock items are identified and particular product information is brought to the attention of relevant personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Stock queries are predicted and team members are assisted to locate and assimilate information relevant to these products

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Personnel are assisted with routine and non-routine stock enquiries and actions are taken to update product information for relevant personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Personnel are encouraged to maintain and build product knowledge by accessing product information and applying problem solving and information analysis skills

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify appropriate transfer and handling requirements

  1. Resources used to transfer different products through the storage zones are identified and evaluated
  2. Work in receival and despatch areas is supported by identifying and reporting variances
  3. Stock re-ordering is informed by knowledge of product source, frequency of pick destination or seasonality of products and potential for supply problems
  4. Relevant documentation is completed in accordance with workplace procedures
Resources used to transfer different products through the storage zones are identified and evaluated

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work in receival and despatch areas is supported by identifying and reporting variances

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Stock re-ordering is informed by knowledge of product source, frequency of pick destination or seasonality of products and potential for supply problems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Relevant documentation is completed in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Contribute to continuous improvement

  1. Knowledge of customer requirements is used to determine work design
  2. Potential problems are predicted and notified to appropriate personnel
  3. Opportunities for improvements to own work methods are identified and notified to appropriate personnel
Knowledge of customer requirements is used to determine work design

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Potential problems are predicted and notified to appropriate personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Opportunities for improvements to own work methods are identified and notified to appropriate personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify and categorise products

1.1

Products are identified in terms of specified criteria in accordance with workplace procedures

1.2

Products are categorised in terms of specified criteria in accordance with workplace requirements

2

Match products to locations based on specified criteria

2.1

Locations for products are determined based on specified criteria

2.2

Labels, inventory systems and other information sources are used to assist in identifying products, and handling and storage requirements

3

Assist individuals to solve stock identification and location problems

3.1

New stock items are identified and particular product information is brought to the attention of relevant personnel

3.2

Stock queries are predicted and team members are assisted to locate and assimilate information relevant to these products

3.3

Personnel are assisted with routine and non-routine stock enquiries and actions are taken to update product information for relevant personnel

3.4

Personnel are encouraged to maintain and build product knowledge by accessing product information and applying problem solving and information analysis skills

4

Identify appropriate transfer and handling requirements

4.1

Resources used to transfer different products through the storage zones are identified and evaluated

4.2

Work in receival and despatch areas is supported by identifying and reporting variances

4.3

Stock re-ordering is informed by knowledge of product source, frequency of pick destination or seasonality of products and potential for supply problems

4.4

Relevant documentation is completed in accordance with workplace procedures

5

Contribute to continuous improvement

5.1

Knowledge of customer requirements is used to determine work design

5.2

Potential problems are predicted and notified to appropriate personnel

5.3

Opportunities for improvements to own work methods are identified and notified to appropriate personnel

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify and categorise products

1.1

Products are identified in terms of specified criteria in accordance with workplace procedures

1.2

Products are categorised in terms of specified criteria in accordance with workplace requirements

2

Match products to locations based on specified criteria

2.1

Locations for products are determined based on specified criteria

2.2

Labels, inventory systems and other information sources are used to assist in identifying products, and handling and storage requirements

3

Assist individuals to solve stock identification and location problems

3.1

New stock items are identified and particular product information is brought to the attention of relevant personnel

3.2

Stock queries are predicted and team members are assisted to locate and assimilate information relevant to these products

3.3

Personnel are assisted with routine and non-routine stock enquiries and actions are taken to update product information for relevant personnel

3.4

Personnel are encouraged to maintain and build product knowledge by accessing product information and applying problem solving and information analysis skills

4

Identify appropriate transfer and handling requirements

4.1

Resources used to transfer different products through the storage zones are identified and evaluated

4.2

Work in receival and despatch areas is supported by identifying and reporting variances

4.3

Stock re-ordering is informed by knowledge of product source, frequency of pick destination or seasonality of products and potential for supply problems

4.4

Relevant documentation is completed in accordance with workplace procedures

5

Contribute to continuous improvement

5.1

Knowledge of customer requirements is used to determine work design

5.2

Potential problems are predicted and notified to appropriate personnel

5.3

Opportunities for improvements to own work methods are identified and notified to appropriate personnel

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

accessing, reading and interpreting relevant product information, policies and regulatory requirements

applying relevant legislation and workplace procedures

communicating and working effectively with others

modifying activities depending on operational contingencies, risk situations and environments

operating and adapting to differences in products and services in accordance with operating procedures

reporting and/or rectifying identified problems, faults or malfunctions promptly, in accordance with regulatory requirements and workplace procedures

selecting and using relevant communications, computing and office equipment

using information on products/stock to determine, plan and organise processes used for receival, storage, goods movement, despatch, stock levels and re-ordering processes

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

codes of practice and regulations relevant to workplace activities

documentation requirements including reports and records concerning damaged or contaminated goods

housekeeping standards and procedures

information on various categories or groups of products including their key characteristics and hazards, and any special handling, stacking and storage requirements

operational work systems, equipment, management and site operating systems

product sources, destinations and potential problems

re-ordering procedures and just-in-time planning principles

requirements for workplace documentation, inventory systems and records

site layout and obstacles

sources of product information

strategies to seek out sources of product knowledge and to use this information to inform work

types of equipment and storage areas appropriate for different types of goods including perishable, fragile and/or dangerous/hazardous goods

workplace procedures and policies relevant to the application of product knowledge to the organisation of workplace operations.

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.